| Priority | Department | Value | Readiness | Hypothetical workflows |
|---|---|---|---|---|
| Priority Deployment | Compliance & Risk | High | High | Right-to-work processing · Background check chasing · Reference verification |
| Priority Deployment | Finance & Billing | High | High | Client invoice processing · Billing exceptions · Contractor payment approvals |
| Quick Wins | Client / SLA Reporting | Medium | High | Weekly SLA dashboards · Client performance reporting · Headcount reporting |
| Assess Further | Operations | High | Medium | Candidate processing · Interview scheduling · Offer management |
| Lower Priority | HR Operations | Medium | Medium | Contractor onboarding · Payroll queries · Internal HR admin |
| Tier | Participants | Duration | Format | Sessions per dept | Total (5 depts) | Conducted by | Primary output |
|---|---|---|---|---|---|---|---|
| L1 — Executive | Function head per department | 60 min | 1:1 | 1 | 5 | Human | Strategic priorities, volume picture, hypothesis validation, L2 nominations |
| L2 — Process Manager | 3–4 process owners and team leads | 40 min | 1:1 or pairs | 3–4 | 12–15 | Human | Workflow detail, exception types, failure modes, undocumented workarounds |
| L3 — Operator | 4–6 daily users | 25 min | Groups of 2–3 | 2–3 | 10–12 | Human / AI async | Ground-level process reality, time estimates, informal workarounds |
| Total | 6–8 sessions | 27–32 sessions | AI async voice sessions in W2 for remote teams and targeted gap-filling from Day 5 synthesis | ||||
| # | Workflow | Department | Vol. / week | Manual hrs / week | Est. annual FTE cost | Build time | Confidence |
|---|---|---|---|---|---|---|---|
| 1 | Right-to-work & compliance document processing Priority 1 | Compliance & Risk | ~500 docs | ~165 hrs | $215K | 3 weeks | High |
| 2 | Client invoice processing & billing exceptions Priority 1 | Finance & Billing | ~600 invoices | ~150 hrs | $195K | 3 weeks | High |
| 3 | Background check chasing & reference verification Priority 1 | Compliance & Risk | ~400 follow-ups | ~80 hrs | $104K | 2 weeks | High |
| 4 | Contractor payment & AR/AP approval routing Priority 1 | Finance & Billing | ~200 approvals | ~50 hrs | $65K | 2 weeks | High |
| 5 | Client SLA & KPI report compilation Quick Win | Client / SLA Reporting | ~12 reports | ~48 hrs | $62K | 4 weeks | Medium |
| Total — top 5 workflows | ~1,712 / wk | ~493 hrs / wk | $641K benchmark estimate |
Confirmed from Discovery Week — Hudson's number, not Beam's | |||
| Week | Deliverable | What it contains |
|---|---|---|
| Week 1 Discovery |
Discovery complete — all information collected | Pain points captured across all in-scope departments. Interview output documented. Hypotheses validated or redirected. Initial opportunity ranking presented at end-of-week readout. |
| Week 2 Analysis |
Process mapping, opportunity register & automation map | Full process map per priority department. All pain points categorised, scored, and clustered. Automation opportunity map — top 12–18 workflows ranked by volume, FTE cost, and readiness. |
| Week 3 Demo & Build |
Top 5 workflow demos — Top 3 in active development | Working demos of the top 5 automation opportunities built on Hudson's real data. Top 3 workflows confirmed and moved into active development. |
| Week 4 Implementation |
Top 3 detailed concepts, scope of work & project plan | Detailed implementation concept per top 3 workflow — agent architecture, integration requirements, HITL design, KPIs. Full scope of work with fixed deliverables and milestones. Project plan for phased rollout. |